PinPoint Local, Waikato District, Podcast

Online Reputation Management Services Agency Near Me

February 14, 2020 Local Seo Services from PinPoint Local NZ
PinPoint Local, Waikato District, Podcast
Online Reputation Management Services Agency Near Me
Chapters
PinPoint Local, Waikato District, Podcast
Online Reputation Management Services Agency Near Me
Feb 14, 2020
Local Seo Services from PinPoint Local NZ

For more information visit the link here https://www.localseoservices.co.nz/reputation-management-services-by-pinpoint-local/

Did you know that online reviews are a virtual gateway or doorway to your business, online? They are essentially, word of mouth advertising.

PinPoint Local's Reputation Management Services Is For Any Business That:

  • Wants to know what is being written about their business online
  • Wants to be able to see all their reviews in one place for ease of management
  • Wants to have correct listings online (up to date contact details, store address location etc).
  • Wants to compare and measure their online presence to their rivals
  • Wants to show case their businesses top reviews

Businesses Should Have The Ability To. . . 

  1. Easily manage their online reputation in one place
  2. Be found by customers through correct error free listings
  3. See what's being said online about them and engage in online conversation

So what is most powerful about reputation management? 

Well, it’s the ability to influence and direct reviews and listings, of course. 

Reputation Management allows you to see, reply and track reviews in one place, and make sure your business is listed as widely as possible, to bring traffic to your online business!

With The Pinpoint Local Reputation Management Social Monitoring Functionality You Can:

  • Monitor likes and followers over time when you connect to your social media accounts 
  • Keep up with customer conversation so you can respond if need be
  • Keep track of employee Twitter accounts to stay in the know

For a 7 day free trial contact us https://www.localseoservices.co.nz/contact/ to discuss your businesses online reputation management.

Show Notes Transcript

For more information visit the link here https://www.localseoservices.co.nz/reputation-management-services-by-pinpoint-local/

Did you know that online reviews are a virtual gateway or doorway to your business, online? They are essentially, word of mouth advertising.

PinPoint Local's Reputation Management Services Is For Any Business That:

  • Wants to know what is being written about their business online
  • Wants to be able to see all their reviews in one place for ease of management
  • Wants to have correct listings online (up to date contact details, store address location etc).
  • Wants to compare and measure their online presence to their rivals
  • Wants to show case their businesses top reviews

Businesses Should Have The Ability To. . . 

  1. Easily manage their online reputation in one place
  2. Be found by customers through correct error free listings
  3. See what's being said online about them and engage in online conversation

So what is most powerful about reputation management? 

Well, it’s the ability to influence and direct reviews and listings, of course. 

Reputation Management allows you to see, reply and track reviews in one place, and make sure your business is listed as widely as possible, to bring traffic to your online business!

With The Pinpoint Local Reputation Management Social Monitoring Functionality You Can:

  • Monitor likes and followers over time when you connect to your social media accounts 
  • Keep up with customer conversation so you can respond if need be
  • Keep track of employee Twitter accounts to stay in the know

For a 7 day free trial contact us https://www.localseoservices.co.nz/contact/ to discuss your businesses online reputation management.

speaker 0:   0:00
Until a few years ago, all you really needed to do good business online was to have a good web site that was well optimized and  ranked in Google. Then you get traffic. Then you'd be able to convert that traffic into customers and you made sales. Things have changed today. Now potential customers are not alone looking for your site, but they want to see your reputation. What they want is they want to see what other people are saying about you.  

speaker 0:   0:26
They want to hear those people say it themselves on. Now they're able to do that. And so they're looking at reviews. They're looking at what other people have said about your business, whether it's positive, negative. Let me give you one example of that. This only happened to me a couple of weeks ago, and I needed to find a new dentist. So on my street there are two dentists. One of them has really nice looking practice, and I decided that that looked like the place for me, hadn't made an appointment, and I decided I'd have a look online before I went there.  

speaker 0:   0:52
When I went and looked at the reviews. I completely changed my mind and I went to the practice that didn't actually look so good but had way better reviews than the 1st one. So today people are able to write reviews. People are able to read other people's reviews, and whether you like it or not, there are reviews out there probably for your business online. You may not know where they are. You may not know what they are, but it's important to find out so we can see here that this is an opportunity for you and also if there's  a problem.  

speaker 0:   1:21
So the opportunity is if you can get this right, you can get lots more customers. But the issue is first of all, what are people saying about your business, where they saying it? is their negative reviews? Are those reviews not being responded to? Are people not buying or not visiting your business because they've seen negative reviews online. So we can see here there's an opportunity for you as a business, but there are also some challenges. On those challenges are some people may not like your business, and some people may be writing negative reviews for you on line. You may not be responding to those negative reviews, and that could be impacting your sales.  

speaker 0:   1:58
So the other challenge, then, is that we need to be able to start to manage our listings. So among these hundreds of listings, some of them are country specific. Some of them are industry specific, so it makes it even harder to find those needles in the haystack. But when we do find them, then we need to make sure that everything we have on there is accurate for managing  your businesses. Online reputation is critical. Pinpoint Local reputation management software allows you firstly to identify all the reviews. Secondly, it allows you to see them all in one place, and thirdly, it allows you to manage them.

speaker 0:   2:32
So with certain platforms like Facebook & Google, you can actually manage them within the software. So you could just go straight in there and you can answer a review or other reviews. You can simply click on the link that's there and that would bring you right to the review platform, where you can answer that review, with this tool you will also be able to get some very interesting statistics on your reviews. So, for example, the number of reviews that are out there for your business, the average review rating, trending keywords within your reviews. But it will also have a look at your listings, and you'll be able to identify your listings and fix anything that's inaccurate across your listings online.  

speaker 0:   3:08
So knowing where your reviews are we never to have everything in one place, allows you to ensure that your reviews are better and stronger than your competitors. So it's going to allow you to show five star reviews four star reviews, and where there is an issue, it's going to allow you to be proactive in dealing with that. And customers love to see that that you when there is an issue, you were dealing with proactively. So all this is going to help with positive feedback on your business, and tilt the balance of purchases and of customers in your favor, versus that of your competitors. If they're not managing their reputation properly. For more info go to  https://www.localseoservices.co.nz/reputation-management-services-by-pinpoint-local/.